Berger & O'Neal Insurance Group

Rosie is a great agent. She is professional and very responsive to her clients needs. She recently did a great job for me in transitioning polices for me. She is pleasure to work with!

Great communication, very competitive rates

I first used an independent insurance agency a couple decades ago when I returned from overseas and needed to buy a vehicle and get insurance immediately (in order to not let insurance lapse). I was in a small town and had little choices available. I then transferred this policy to Atlanta when I settled here permanently and have stayed with independent agencies ever since. I found out that the main thing you need to look at is the AM Best rating and, as long as it is high, you can basically trust the insurance company. However, the companies represented by independent agencies have policies that are significantly lower in price for the same coverage than the well known companies who advertise a lot. I have, consequently, stayed with an independent agency for both auto and home for 26 years now. I have filed only one claim which was handled expertly and quickly (a roof replacement). Every few years, I reprice my policies with nationally known firms and, to date, they have always bee...